Clicking on a question below for the relevant answer.

If you require additional help please contact the autofind.com.au helpdesk here

Part 1 - FAQ - Autofind Web Site Solutions

- Who is Autofind Web Site Solutions?

- Does Autofind Web Site Solutions cater for all businesses types?

- What web hosting packages are available?

- What does it cost to register a Domain Name?

- What does it cost to have a web site developed?

- What is a Search Engine Submissions?

- What Types of Search Engine Submissions are available?

- What is SEO Search Engine Optimisation ?

- Can Autofind.com.au SAVE me 60% on Yellow Pages Advertising ?

Part 2 - FAQ - Autofind.com.au

- How do I become a Autofind member?

- What is a quality and ethical service provider?

- What types of memberships are available?

- What Autofind Members categories are available?

- Which category can my business be listed under?

- What do I get as a member?

- What members page enhancements are available?

- Are there any hidden charges?

- How do I access Members Services?

- How do I edit my Members Details?

- How do I edit text on my web page(s)?

- What HTML code can I use on my web page(s)?

- Can I display a photograph or picture on my web page?

- What is the Domain Name (URL) internet address for my Members Ezy Edit Web Site?

- How do I get a FREE Domain Name (URL web site address) for my web site?

- How can visitors to autofind.com.au easily find my web page?

- How do I Search Autofind Members?

- How does a Autofind Member get more Key or Search Words?

- How does a Auto Member pay for Membership and Web Site Hosting?

- What is the range of Web Solutions and Services Autofind.com.au offer?

- Can Autofind.com.au SAVE me 60% on Yellow Pages Advertising ?

- What are the Office Hours for Autofind Assist and Autofind Web Site Solutions?

- What is Autofind Assist and what is their web site address?

- How do I advertise on the Home and other main pages of Autofind.com.au?

- How do I become a Preferred Supplier to Autofind Members and Associates?

- What is a Nominated Autofind Member?

- What is the Autofind Members Guarantee?

- What is the Autofind Members and Client Agreement?

- How does a Member become the "Member of the Moment"?

- Who can submit News, Fantastic Products and Coming Events for publication on Autofind?

Part 1 - FAQ - Web Site Solutions

Who is Autofind Web Site Solutions?

Autofind Web Site Solutions is part of the Karanda Holdings Group which looks after our clients domain names, web site design, development and web hosting. Autofind Web Site Solutions has been the leader in web site solutions for automotive businesses since 2001.

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Does Autofind Web Site Solutions cater for all businesses types?

Yes Autofind Web Site Solutions have many clients that are not automotive related. We have been the leaders for automotive web sites since 2001 due to our policy of inexpensive and effective solutions. We are commitment to continue to offer our web site design, development and hosting services to all businesses types. Visit www.websolutions.autofind.com.au

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What web hosting packages are available?

Autofind Web Site Solutions have a range of web site packages and can tailor a plan to suite your business. For more information visit www.autofind.com.au/websolutions/hosting.htm

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What does it cost to register a Domain Name?

Autofind Web Site Solutions can give an automotive business a FREE shared domain name like www.autofind.com.au/bobsbits OR we can register your own .com , .com.au , .net.au etc. Costs and applications are available from www.autofind.com.au/websolutions/domains.htm

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What does it cost to have a web site developed?

Autofind Web Site Solutions can set up an automotive business with a 6 page electronic brochure type web site from $99 set up and $99 pa on shared hosting. We offer may other web site options for all types of businesses which vary in cost depending on size and functionality. For more information visit www.autofind.com.au/websolutions/webdesign.htm

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What is a Search Engine Submissions?

Search Engine Submissions are when a web site address, description and keywords are presented to a search engine.

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What Types of Search Engine Submissions are available?

Autofind Web Site Solutions offers 2 types of Search Engine Submissions
1/ General cue submissions are when you visit each search engine web site and manually type in the domain name and keywords. This is timely processes and there is no guarantee of how soon or how well your web site will rank on these search engines. We can do this on your behalf. Click here for cost and application www.autofind.com.au/websolutions/search_request.htm

2/ ESES Electronic Search Engine Submission Process - We have been using the latest on-line submission technologies, with great results. The on-line Electronic program we use submits your domain name, description, key words and phrases to the major Search Engines and crawlers, ahead of General submissions. Click here for cost and application
www.autofind.com.au/websolutions/search_request.htm

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What is SEO Search Engine Optimisation?

SEO Search Engine Optimisation is where we try to increase your search engine ranking through different means.
SEO of your web site depends on many variants in web site design, construction, web page content and your web site hosting. Web sites need to be evaluated on a case by case basis . more info on SEO www.autofind.com.au/websolutions/optimise_request.htm

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Can Autofind.com.au SAVE me 60% on Yellow Pages Advertising ?

Autofind Web Site Solutions offers up to a 60% SAVING for Yellow Pages On-line advertising for Autofind.com.au Members who opperate businesses in automotive service, repairs and or spare parts.
As an Autofind.com.au Member you can Also advertise under "A" in your Yellow Pages the 'Book'.
For more information on Yellow Pages Advertising Savings

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Part 2 - Autofind.com.au FAQ

How do I become a Member?

Quality and Ethical service providers or Auto Clubs and Assoc. may apply for membership and your Ezy Edit Web Sites (up to 6 pages) On-line here . Or a printable Membership application form can be printed of here . Simply complete the form, then fax or post it back.
It is extremely important to include your current email address as this is the main method Members information and Tax Invoices are sent to Members.

Postal Address
Autofind.com.au
P.O.Box 240
Wauchope NSW 2446
Australia

Fax your application to Members Assist on (61+) 02 6586 1234

Apply for Autofind Membership and Ezy Edit Web Sites here

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What is a Quality and Ethical Service Provider?

At autofind.com.au we define a quality and ethical service provider to be a business regarded by others within the industry and consumers to withstand any objective criticism.

You can read the Standards excpedted to be an Autofind Member in the Members Agreement.

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What types of membership are available?

Both the levels of Autofind.com.au Memberships offered, include a Ezy Edit web site which can be upgraded to meet your On-line Solutions at extremely affordable prices.

Affiliate Members have a single page editable web site (Jumbo Business Card) with an active web and email link.
OR
Full Members, Premier and Premier PRO Members have a 6 page website that you can easily customise the fonts, layout, styles and background colour, with an active web and email link.

Autofind members can also take advantage of the many offers available which are listed on the members page and the Autofind Assist Web Site.
Which include the Autofind Yellow Page Advantage being listed under "A". Autofind Members Buying Power, taking advantage of the discounts from preferred suppliers.

A list of Membership Levels and Pricing is
available here.

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What categories are available?

The table showing the available categories and features are listed on the Members Features page for Autofind.com.au Business Members. Your business can be listed in up to 5 of these categories, which can then can be changed in Member Services once you are a Autofind.com.au Member.

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Which catagory can my business be listed under?

Each ethical service provider may be listed in the most appropiate catagory(ies) to a maximum of five (5). The catagories are listed on the Members Features page

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What do I get as a Autofind Member?

Autofind.com.au members have their 1 OR 6 page Self Editable Web Site with active web and email links

Single Page Membership are known as Affiliate Member for ONLY $19.80 pa hosting, which is less than .40c per week
OR
6 Page Membership are known as a Full Member which is $99 pa hosting or $24.75 quarterly, which is less than $1.95 per week.

All Members can upgrade their memberships On-line to incorperate Image Enhancements, Front Page with a FREE Autofind Domain Name, Search Engine Submissions and Autofind Email Addresses.

- Autofind.com.au Members can also take advantage of other Members Advantages from the Autofind Yellow Page Advantage being listed under "A".
- Autofind Members Buying Power, taking advantage of the discounts from our preferred suppliers.
- FREE Member support is available during normal Sydney office hours
- Ability to easily change your Business Details and Key Words to increase traffic through the Autofind Members Search
- Advertise FREE on the Home and main pages of Autofind.com.au

Autofind.com.au Guarantee - that every Autofind.com.au member will benefit from their on-line exposure offered on www.autofind.com.au. If this is not the case Autofind.com.au will continue their Membership free, until the member gets value for their financial investment.

Read more at the Autofind Assist web site

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What Members Enhancements and Upgrades are available?

The Image Enhancement Package
is available for both Affiliate and Full Members. Increasing your images from the generic image on your to your own image on each page. Plus for Premier and Premier PRO members we upload six other images which you then select by clicking the mouse, one will appear in the top left side of each main story of your web site.
This is included Free with Premier and Premier PRO Autofind Members Web Sites.
NB This cost of Image Enhancement includes scanning and croping where required, before we upload them to your web site it does not include Image or Logo Creation.

Front Page Enhancements
gives you your own Dynamic Front Page helping it to be a Traffic Magnet with a FREE Autofind Domain Name (URL, web site address)
eg. www.autofind.com.au/bobsbits. This is included Free with Premier and Premier PRO Autofind Members Web Sites on request

Autofind email addresses are available for $11.00
eg. bobsbits@autofind.com.au , includes your web mail console, enabling easy email management from any internet enabled PC with an auto-responder and mail forwarding)
This is included Free with Premier and Premier PRO Autofind Members Web Sites

Search Engine Submissions can be done for you for $77, we will submit your "Front Page" Domain Name or shared Domain Name to the major Search Engine's free listings on your behalf
OR for $149 we will use our ESES Electronic Search Engine Submission process.

Autofind has been Number 1 since 2001 for Web Site Solutions for Automotive Business, Clubs and Associations
Guarranteed effective and affordable

Read more at Autofind Services web site

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Are there any hidden charges?

Definetely not! Membership to autofind.com.au is a single hosting fee for you web site normally paid yearly.

All members can upgrade their Memberships using their User Name and Password On-line through the Secure Section of Autofind.com.au or fax back a form to upgrade their membership.

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How do I access Members Services?

Members Services is accessed via the autofind.com.au Members Page. Members need to enter their User Name and Password to edit their web site online.

If you have a problem contact us through the Contact Page

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How do I edit my Members Details?

Members can edit their members web page or pages easily on-line, by firstly accessing their own members page, (see above).
No special web site editing programs or experience is required to edit a Members Web Site on Autofind.com.au. Download a Help Desk printable form - "How to Edit my Autofind Web Site" in .rtf or Adobe .pdf

When you have entered your correct "user name" and "password" you then can edit your Web Sites
- Active Web and Email Links
- Service locations
- Catagories you Service
- Web Site text and appearance
- Web Site Search words
- Business Details
- Web Site Images

Please remember to "Save Changes" before continuing to the next section.

A handy tip is type your text on a word document first, then "copy" and "paste" on to your web site pages, this can save some retyping if you drop off-line or time out during editing.

Member Services are available at this link.

If you have lost your "user name" & or "password" contact us through the Contact Page.

please update YOUR EMAIL ADDRESS to receive notification of Tax Invoices and Member Information.

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How do I edit text on my Autofind Ezy Edit Web Site?

Members can edit their members web page or pages easily on-line, by firstly accessing their own members page, from Members Services.
No special web site editing programs or experience is required to edit a Members Web Site on Autofind.com.au. Download a Help Desk printable form - "How to Edit my Autofind Web Site" in .rtf or Adobe .pdf

When you have entered your correct "user name" and "password" you then can edit your Web Sites

- Active Web and Email Links
- Service locations
- Catagories you Service
- Web Site text and appearance
- Web Site Search words
- Business Details
- Web Site Images

Please remember to "Save Changes" before continuing to the next section.

A handy tip is type your text on a word document first, then "copy" and "paste" on to your web site pages, this can save some retyping if you drop off-line or time out during editing.

Member Services are available at this link.

If you have lost your "user name" & or "password" contact us through the Contact Page.

please update YOUR EMAIL ADDRESS to receive notification of Tax Invoices and Member Information.

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What HTML code can I use on my Ezy Edit web page(s)?

Members can edit their members web page or pages with basic HTML code a few examples follow.
<b>bold</b> enclose the text you want as bold in the 'Bold Tags'
<i>italic</i> enclose the text you want in italic in the 'Italic Tags'
<b><i>bold italic</i></b> enclose the text with the 'italic tags' and then 'bold tags'

HTML <br> tags may be found from time to time when you are viewing your web site in your Members editing section, these are automatically inserted by the program when text or database is updated (this is external of your members section and this is why it happens).

<br> tags can be used after you "copy" and then "paste" an article to create new lines OR simply delete the line spaces and hit the 'Enter' key once for a new line or twice to leave a line to make a paragraph which is also the same as <br><br> This allows the Ezy Edit program to enable the new line or new paragraph format to your web page on the server.

please update YOUR EMAIL ADDRESS to receive notification of Tax Invoices and Member Information.

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Can I display a photograph or picture on a Ezy Edit web site pages?

Yes. Image Enhancement is available in a 6 Image Package for just $99.00. for a Full Member. This is included Free with Premier and Premier PRO Autofind Members Web Sites

Your images may be updated either one at a time, or all six at one time, (limit one main and one story image per page), simply by emailing your required images to Autofind Member Assist.
NB This cost of Image Enhancement includes scanning and croping where required, before we upload them to your web site it does not include Image or Logo Creation.

Affiliate Members can enhance their "Jumbo Business Card" with a photo or logo supplied by email, the cost is only $9.90

The preferred format for images is JPEG, 200 x 150 pixels, however, images maybe scanned from a good quality photograph.
Simply post the original image to Autofind, PO Box 240, Wauchope, NSW 2446, or Email assist@autofind.com.au

Image Enhancements are available for Affiliate (Single Page) Members and Full Members simply pay on-line through the Secure Payments section which can be accessed through the Members Page with your members Username and Password.

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What is the internet or web site address for my members web site?

This is commonly referred to as the Domain Name, URL (Universal Resource Locator) or web site address.

Autofind.com.au Members can up grade their Ezy Edit web site to
Premier which will include a FREE Autofind Domain Name
eg. www.autofind.com.au/bobsbits which is FREE with the "Front Page" enhancement for only $49.50 which included in Premier membership.
OR
Premier PRO which includes your own Domain Name eg. www.bobsbits.com.au which needs to be re-registered every 1 or 2 years. more info on Domain Names

Enhancing your Ezy Edit web site with a "Front Page" acts as a traffic magnet to external Search Engines helping to optimise your listing with them. To get your web site in an even better listing position with the major Search Engines it is recommended that you submit your web site Domain Name to each one individually or get Autofind Web Site Solutions to do a ESES here.

To upgrade to include a "Front Page" pay on-line using your User Name and Password or If you want Autofind to submit your website to external Search Engines

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How can visitors to autofind.com.au easily find my Ezy Edit Web Site?

Visitor using the Autofind Members Search only need to type the your town or suburb or your Business Name in the Search Box and click "find" . This will return a list of any service providers containing the requested string of characters within their business details, description, keywords.

Clicking on the service provider's link will display the requested members web site.

Using the Advance Search
a visitors can search your business location or category then the Results Page will download for the request made. Simply click on the Business or Club required to visit their site.
OR
if you have a Autofind Domain Name or your own Domain Name simply type it in the browser address at the top of the page, then press "Enter".

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How do I use the Autofind Member's Search?

The Autofind Members Search
uses a dual search function. This has prooven over the years to be the best and simplest way to Search Autofind Members.

It's important to remember that spaces define single words and characters within a string. So a strings consist of two or more words eg. "Port Macquarie"

To effectively Search Autofind Members (quick search) it is recommended you don't use plurals or word extensions, as the extra characters (letters) will shorten the results you get for that search.

The Advanced Search
is a more detailed search of Autofind, its News, Members Web Page content, Members locations and Members catagories they service.

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How does a Member get more Key or Search Words.

Members who believe they don't have the relevant Key or Search Words to be found through the Autofind Members Search can edit them. Simply enter your "user name" and "password" at Members Services and edit their
Business Name
Business Address
Business Description
Keywords
Brands they sell or service

All words keywords and brands should be in lower case & separated by a (,) commer or single space. It is recommended that you test the Members Search function to see if your Keywords, brands or Business Description need editing or updating further.

Members while you are there please update YOUR EMAIL ADDRESS to receive notification of Tax Invoices and Member Information.

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How do I get a FREE Domain Name?

All full members can have a free Autofind (shared) Domain Name by upgrading their website with a "front page". The cost to set up is only $49.50 and the domain name renewal is included in the yearly hosting fee of $99. This is included free with Premier Autofind members websites on request.
Affiliate members can upgrade to Premier Autofind Members Websites to obtain the free Autofind domain name.
.com / .com.au Domain Names (not Autofind share domain name) Registrations and Domain Name pointing is also available. more domain name info here

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How does a Member Pay for membership?

Members will receive a Tax Invoice before the end of their web site hosting period at which time they can pay in a few ways:

The simplest way is to pay Membership fees On-line through the Secure Payments Section of Autofind.com.au
Use your Username and Password at the Members Page , then go to "Make Payment" where you will enter the Secure Payment Section where you can pay on-line safely using Visa, Mastercard, Bankcard or American Express.

Be assured that the Autofind.com.au Secure Section is using the latest security encoding and you can use it with 100% confidence.

Or

Members can make a EFT (Electronic Funds Transfer) to Autofind.com.au Or Direct Deposit to Autofind.com.au , then email or fax through the payment notification with your business details to the Accounts Deptment by
email - accounts@autofind.com.au or fax - (61+) 02 6586 1234

EFT and Direct Deposit details are:
Account Name - Karanda Holdings P/L
Bank : ANZ Branch Number - 012 864
Bank Account Number - 254 653 327

Or
Members can ring Autofind.com.au Accounts and pay with a credit card over the phone on (61+) 02 6586 4105 during normal Sydney office hours.

The following cards are accepted for payment On-line and by phone: Visa card, Mastercard, Bankcard and American Express.

Or
Post a cheque to :
Autofind.com.au
PO Box 240
Wauchope NSW 2446
Australia

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What are the office hours of Autofind Assist and Autofind Web Site Solutions?

Autofind Assist offers free support to members during normal Sydney office hours, Monday to Friday 9am to 5pm
For your convenience, message bank is activated after hours on the phone number (61) 02 6586 4105. If your enquiry is important please leave your email address for reply as this is the preferred method of reply by Autofind Assist and Autofind Web Site Soilutions.

Emails to assist@autofind.com.au are checked after hours and are replied to promptly.

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What is Autofind Assist and What is the website address?

Autofind Assist was set up in 2001 to help new and existing Autofind Members increase their on-line exposure and do it in the most affordable way.
Autofind Assist offers free assistance during normal Sydney office hours and the preferred method of communication is email assist@autofind.com.au

Important and helpful information for members is available at Autofind Assists web site www.autofind.com.au/assist

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How do I become a Preferred Supplier?

A preferred supplier is any ethical business who can offer products or services to Autofind members and associates at a discounted price, backed by national warranty and or support.
You can apply to become a preferred supplier by contacting Autofind through the contact page

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What is a Nominated Autofind Member?

Any business that offers great service to a customers and one of their customers or associates nominates that business to Autofind. as an quality and ethical service provider.
Autofind then offers a free Affiliate Membership for 12 months or Full Membership for 3 months FREE.

Where a business is nominated multiple times Autofind will upgrade that membership to the next suitable upgrade or enhancement FREE.
Nominated service providers are under no obligation to renew their Autofind membership once the Free hosting period has elapsed.

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What is the range of Web Solutions and Services Autofind.com.au offer?

Autofind offers many website solutions from 6 page self editable Web Sites with a free Autofind Domain Name for ONLY $99 setup and $99 per year hosting.

PLUS UNBELIEVABLE RATES for:
Domain Name Registrations .com / .com.au
Domain Name Pointing
Web Site Hosting for .ASP .NET SQL and .PHP web site
Email Web Mail accounts
Web Sites desisn
Web Site development
Search Engine Submissions
SEO Search Engine Optimisation.

More details available at Autofind Web Site Solutions

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What is the Autofind Member Guarantee?

Autofind.com.au guarantees that every Autofind.com.au member will benefit from their on-line exposure offered on www.autofind.com.au. If this is not the case Autofind.com.au will continue their Autofind Members Web Site Shared Hosting on Autofind.com.au and their Autofind Membership FREE, until the member gets value for their financial investment.

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What is the Autofind Members and Client Agreement?

The Autofind.com.au Members & Client Agreement is the generic agreement that applies to both members and clients which is made with Autofind.com.au and Karanda Holdings P/L when they become a Member of Autofind.com.au or a client of Autofind Web Site Solutions
Read the Autofind.com.au Members Agreement

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How does a Member become "Member of the Moment"?

What is the "Member of the Moment"
The "Member of the Moment" is a Free random advertisement for a member. This advertisement is run on much of the Autofind web site, as a random link on the right hand side of the pages including the Home and News Pages

How to become the "Member of the Moment"
To qualify as the "Member of the Moment" you need to have your Full Members, Premier or Premier PRO Members web site edited with sufficient up to date and relevant information about the member's business or club. Submissions can be made through the contact page

You can apply for these FREE advertising spots as "Member of the Moment" throughout the Autofind.com.au web site more than once

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How does a Member Advertise on the Home and main pages of Autofind.com.au?

Either by
Being the "Member of the Moment" A member can apply to be the Member of the Moment by editing their Autofind website to an acceptable level as described at the Autofind Assist web site.
Or
Being a "Preferred Supplier" who can advertise as a random display on the home and main page. In most cases this service is free for a period of time. More details can be found at the Autofind Assist web site.
Or
Submit your Fantastic Product as a News article

for more details visit the Autofind Assist web site

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Who can submit News Articles and Coming Events?

Anyone can submit news and coming events free of charge. The publication of such articles will be done at the discretion of Autofind.com.au management . Submissions can be made through the contact page

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